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In the age of technology, customers are unwilling to settle for anything that could cause inconvenience for them. As a result, clients are more inclined to buy from companies that offer shipment tracking as opposed to those that are still looking to do without it. Knowing where your parcel is precisely is a great comfort to customers as it ensures more accountability and transparency in management, communication, and operations. To the latter, this provides access to detailed consumer data that can be shown to clients to reassure them of the timely delivery of their orders. Started as a means to provide accurate and reliable information to consumers regarding their orders, this efficient system holds significance and benefits for both customers and manufacturers. Therefore, real-time order tracking services have become the need of the hour. Customer satisfaction is closely linked to complete knowledgeĪnd awareness of an investment. A well-organized tracking system is an excellent way to maintain good communication and build trust between the consumer and the company. Most customers tend to get stressed out or become anxious during the time between the placement of an order and its delivery to their doorstep, especially when the order is in transit as this stage may take longer than expected due to unforeseen circumstances. How often do buyers regret purchasing commodities when they are unable to trace their exact location? The answer is almost all the time.